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9 comments

  • Tony Luzzi

    More context. Screenshots. Video.  Device you are using.

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  • QuestionMarc

    I think she is referring to refreshing her battles with gems, so she can keep battling, but only to find that the available matches are locked.

    I think Arena has never been good in this game. For the current version, the matches are basically first come first serve. The players that manage to get into the battles will lock them down for the whole duration of the match to secure a higher rank before Arena expires for the day. I used to spend 200-300 gems to battle for first only to really gain 100-200 gems at the end. And with the recent glitches, I ended up losing more gems than I gained. I now figured that it would be more beneficial to not waste my gems to fight for first and just get a good enough rank to collect 150 gems.

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  • BunnyGoBoom

    I think I know what you’re talking about. Basically it starts the battle but there are no characters on the screen at all. And it shows 4 default icons were potential attacks should be on the lower right hand side of the screen. and at that point there’s nothing you can do but restart. I even tried to hit the play to do an auto battle and it doesn’t work. I’ve run across this problem a couple of times. Seems to happen a lot more if your screen turns off for a bit (like screen timeout/or if phone locks etc.) . If your screen has turned off for a bit, simply restart the game before doing any fights. to prevent it from happening in the first place . It’s a pain to remember but That does seems to help make sure you don’t get A wasted battle at least :) (i’ve also had it happen on event)  same fix. If you have timed out or your screen has gone dark, or your screen has locked, just restart game before doing anything. 

    I hope this helps!

     

    PS , I find a good restart before starting doing stuff on GPK tends to smooth out most bugs that are problematic. 

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  • Aaron (Former GPK Producer)

    BunnyGoBoom that detail - that this seems to happen if you let your phone sleep - is actually very useful. Is this when you let your phone sleep during the battle? Or before the battle? This could be very useful.

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  • Amber Janae

    Yes. There is a risk either way.... If I am number 27 (in arena) and I want to play against number 19 - I will stay on-screen to secure my place for the time between battles. If my phone goes dark (sleeps) even for a minute or two, I can risk getting the lockout (BunnyGoBoom is referring to). If I restart the app I can lose my position.... Frustrating to be at #27 only to reload at number 80.

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  • QuestionMarc

    When a match is locked because the battle is happening, can you hide those locked matches and only show the ones that are available for joining? Players ranked 25 or better can only see the next 3 players that are ranked immediately higher. For example, if you are ranked #25, you can only see opponents that are ranked #24, #23, and #22. If those matches are locked, it would be best to hide the locked ones and only show available matches that are higher in rank. This way, players don’t waste gems to refresh the battle clock only to get stuck not being able to battle anyone.

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  • Aaron (Former GPK Producer)

    QuestionMarc Amber Janae are you both on Android? Which devices? I want to give this info about this bug to our QA team.

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  • QuestionMarc

    Thank you for listening to us and working on this!

    Mine is an iPhone.

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  • Lucus William Baker

    I was wondering what that was about.  I had only been playing for a few days so I reset it.  Thought it was screwed up.  So thanks for answering my question and not even knowing about it.  

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