KNOWN ISSUE - Game failing to log in for some Android users

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34 comments

  • Tizzles

    Good news...(well..we hope at least!)

    We just release a new android update which SHOULD improve the overall success rate of logging in. While we cannot confirm the issue is resolved at this time, we believe the latest update should help.

    Please navigate to the play store and update the app! 

    <bookmark this thread for updates please!>

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  • Tony Luzzi

    Just installed the update. Sadly still poking the server.

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  • Tizzles

    Drats.. well I assure ya Tony, we're doing what we can. Thanks for the update and hope this gets resolved soon!

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  • Steve Yip

    Update didn't have any change for me either.

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  • Tony Luzzi

    After update, clearing cache seems to work.
    https://youtu.be/z8ffjKn-kPg

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  • bob56637

    That did not work for me.

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  • MARS

    Update didn't work for me earlier but seems to be working now.

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  • Garbage Day

    Not working for me. I've uninstalled/reinstalled and cleared cache. I use Android 10....

    Too many people using the ultra buffed Mean Gene to cause Google to lose a few turns?

     

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  • MARS

    Apple users sabotaging to steal top ranks, time to form an Android Union :D

     

    Edit: It's also its back to poking for me now but I got to use all my energy so I'm giving up for the day

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  • Shawn Vance

    Update didn't work for me either, hope yall fix this soon

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  • Tizzles

    We appreciate your patience gang....as soon as we hear something...I'll be posting!

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  • CASSANDRA Fuhrman

    It didn't work for me either. I even tried to uninstall the game and reinstall the game but did not work and tried to keep reopening the game over and over. None of this has helped me get back in I surely miss playing and I am pretty sure I am not the only one.

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  • Doug Ruff

    Anyone had any success? If I delete the app and reinstall, does this delete my progress in the game? Tried the force stop but still not connecting.

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  • Garbage Day

    It's still out for me. Uninstalling/reinstalling does not delete your progress.

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  • Doug Ruff

    I uninstalled the game then reinstalled it. Connected straight away. All progress was still there. On a galaxy s10. Let the rumbles commence

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  • Garbage Day

    Okay, I've been on twice now with an average of 8 force stops to the game each time.

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  • Steve Yip

    I've tried force stopping and starting many times and can't get that lucky. Grats ok getting in Garbage Day.

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  • Garbage Day

    As far as I'm concerned it's not fixed until everyone can get in without having to do all that. Hang in there, Steve!

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  • Steve Yip

    Thanks Garbage Day. I agree!

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  • Tizzles

    Thank you all for your patience while we get the game back up and running. 

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  • Jared Jalapeno

     Tizzles, I would've lost patience with any other game. But. This is GPK !  Waiting patiently whilst poking the bajeezus out of the server.

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  • Shawnboyhall

    I Uninstalled the game and reinstalled seemed to fix the issue (Samsung galaxy S10)

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  • Steve Yip

    @shawnboyhall but the question is, is it still working. I've been able to log in once or thrice in a day and misfire another 40-50 times a day.

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  • Garbage Day

    Steve, the logins have been improving for me with the last one not needing a forced stop. Keep on checking in.

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  • Steve Yip

    Still haven't had much luck today one logging in the last few hours, Garbage Day. So only one time today.

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  • Christopher bowen

    Yikes still no go... 

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  • Garbage Day

    We're definitely not out of woods yet. My last three logins have had required 4, 6 and 4 forced stops.

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  • Francis laasch

    This is getting ridiculous. U have not been able to log in for 4-5 days now I believe. Losing track of time. Any closer to a fix?

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  • MARS

    If you have not been able to log in at all for a few days try going into your apps and force stopping the GPK app and then starting it right away, this sometimes takes a few force stops in a row but I've had success getting in eventually that way consistently.
    Obviously not a fix but at least for me its been a way to log in and play till its resolved.

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  • Myles lanfair

    After update I can log in once a day past two days. If that info helps any lol.

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