When does the game reset?

Comments

35 comments

  • Ryan Edwards

    Yeah it’s been two days now and still no reset - very annoying!

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  • B.From.The.LBC

    3am EST / 12am PST for me.

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  • Ryan Edwards

    Then there is a major bug

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  • B.From.The.LBC

    It still hasn't reset for you?

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  • Ryan Edwards

    Nope 3 days now tempting to delete the game!!

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  • B.From.The.LBC

    WOW! Sorry you are having major reset issues. Make sure you copy your Player ID in settings and send a text to yourself for safety.

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  • Chained Shane

    Mine finally reset around 7pm CST last night and then reset again around 1am. It seems back to normal now for me at least. 

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  • Todd Erdman

    Two days for me now that it hasn't reset. So annoying because I have two characters that I'm only one card away from unlocking!

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  • Todd Erdman

    Tried deleting and downloaded again. Didn't fix it.

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  • Wayne wilkes

    Yep I’ve got The same problem as well mine all stuck at zero and can not do any hard levels and not refreshing 

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  • Aaron (GPK Producer)

    Hey everyone, this is a very strange bug! 

    I'd like to make sure we can fix this in the next update, but more information would be really helpful.

    * Have you traveled at all? Changed timezones? 

    * Do you ever adjust your phone's internal time in order to test another app?

    * Has it definitely, positively been more than 24 hours since the timer reset?

    * Is only one timer broken (Hard Mode resets, for instance), or all of them? (IE Bazaar, Daily Activities, PvP Battles, are those all broken too?)

    Thanks!

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  • Chained Shane

    For the one time it happened to me:

    • No. No.
    • No. 
    • Yes. I know this because the Dailies reset and I was trying to do Hard mode battles to complete them, but they were still at 0.
    • Hard nodes and gem refreshes only. Everything else reset including the Dailies and PvP. For example, I couldn’t do Hard modes, so I went to do Club battles but to refresh the energy there it stayed at 200 for over a full day.

    When it finally resolved, it reset around 7 or 8 pm and then reset again at like 1 am. Then the next day it reset again at 7/8 and 1 am. After that it was back to normal.

    Hope this helps.

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  • Aaron (GPK Producer)

    Thanks! I'm going to test this myself to see how things go. I normally don't pay super close attention to when my hard mode levels reset so this may have been happening and I just didn't notice.

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  • Wayne wilkes

    It’s just the hard levels on mine it’s been about 3 days now and still can not play them plus I’m still showing 200 gems on energy buy

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  • PSYWAR

    I have this problem for 3 days now. Only in the hard mode. I can't play them cause they didn't reset. It still shows zero. And I loose the chance to aquire cards. Can you plese fix this? Is annoying.

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  • Matthew McGee

    Can we get an official response as to when resets happen?

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  • Matthew McGee

    There definitely needs to be better communication. Waiting days or hours on hours to get responses is frustrating. I love the game but comms could be better

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  • Symphily

    Likewise for me: I got arena + daily login award, but no reset to matches and energy refill is still at 200.

    As a result, no access to matches = unable to progress in mad mike special event - which I dropped $$ to participate in...

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  • Chained Shane

    It happened again. My hard nodes and gems did not reset last night. Both times this has happened, I’ve been playing after midnight on or around when the Dailies reset. Could being logged in during the reset affect that?

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  • Matthew McGee

    I’m trying to tier up my filthy players. Can’t do it now for mad max

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  • PSYWAR

    This is so frustrating. 4 days now and i can't play on hard nodes to aquire cards and upgrade them. And the developers didn't answer about this problem.

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  • Wayne wilkes

    Mine still not rest as well must be a faulty server as it’s not affecting all players 

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  • PSYWAR

    Yes and it's not fair. I can't progress on the arena or in the fights because my cards are useless :(

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  • Aaron (GPK Producer)

    Hey everyone, checking back in here. I know this is frustrating! It obviously sounds like there's a big problem here, but since it doesn't seem to be consistent, it's difficult to figure out exactly what's going on. I'll make sure the dev team looks at this thread for details when they are working on fixing this bug for the next update.

    Hard Mode tries for each battle should reset at midnight. 

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  • Chained Shane

    Mine just reset at 7pm CST. 

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  • Symphily

    ‘What’s going on’ is that folks are getting locked behind a broken reset. I don’t know why the bug is so tough to trace - don’t you log all that? If there is a reset, seems like you should have logs ... if some accounts/servers aren’t resetting, that’s logged, right?

    I’m thinking I might need to request a refund from Apple ... I want to support the game but it isn’t so cool to pay to get locked behind bugs. 🤷‍♂️

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  • Symphily

    My matches got re-set normally... hope the glitch got resolved ...

    Wonder if they will extend the event for a few days for folks who have been having access issues?

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  • Wayne wilkes

    Still no reset on mine still showing 0

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  • PSYWAR

    mine too. still showing 0 for 5 days now. i'm so far behind :(

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  • David

    Same issue here.  Hards are not resetting daily.  They reset yesterday for the first time but not today.

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