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  • Aaron (Former GPK Producer)

    Thanks. We've only seen this a few times and don't have any clues as to how it happens. How long did you have the game open? Anything special about your opponent? Or stuff you'd done beforehand?

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  • Symphily

    Hi Aaron, I’ve had it glitch like that on regular matches too (dunno if it was nuts or dolts or calamity tho). Every time it’s happened I reboot my device and the next match has worked... not a huge hassle to lose a few energy, but to lose an arena match to a glitch will blow rewards for the day ...

    Anyway, the glitch doesn’t mirror anyone’s abilities, no cards even appear on the glitched screen ... to chase this one down you may need a few more bug reports ...

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  • Aaron (Former GPK Producer)

    Yeah, it makes sense that it's not about any character's abilities since it's happening before any of them have had a chance to do anything.

    The main thing to consider would be - what's the last thing you did before that? Train a character? Buy a pack? etc.

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  • Trancy Pants

    My first match this morning froze me out:

    I won....

    Cleared my opponents cards, ....Wendy was not my last strike, Joanie was..hitting Eric, the last opponent....maybe it will clear out like it does for Wendy, but alas:

    Not only did i lose my points but I lost one of my 5 arena entries.

    This new arena still has bugs! 

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  • Aaron (Former GPK Producer)
    • Edited

    Keep in mind, this "new" arena is just a slight tweak to server code. Battles freezes like this are client issues, and our next client update is currently in development. 

    That being said, if you had a freeze related to someone hitting Eerie Eric, it's possible that you are a version behind. Please go to the App Store and check to see if you can update GPK to the latest version - 1.0.2.

    edit: I recommend turning Auto Update on for your apps, unless you have an important reason not to.

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  • Trancy Pants

    My Auto updates are on for my apps and I do have the latest version. Per the mention in multiple threads, I have already made sure of this.

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  • Aaron (Former GPK Producer)

    If that's true, then you've discovered a previously unknown battle-freezing bug. Sorry about that.

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