IMPORTANT: Ongoing account issues

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54 comments

  • Gavin Miller

    I still have the bug where my nuts, dolts & calamity battles have all reset, meaning I’ll have to play through the entire game again. I’ve deleted & reinstalled app twice with no luck. I’m on iOS

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  • GEORGE COLE

    I still have the issue where my inventory reset completely. All cards, junk levels, progress in achievements, etc. Are back to level 1. I am level 55 almost 56 and it shows I have 1 character at level 1. My ally list was also erased.

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  • Aaron (Former GPK Producer)

    GEORGE COLE I will let the team know about this.

    Same for you Gavin Miller

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  • Oliver

    I still haven’t received the update, any advisements?

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  • Judgemental Jeff

    Finally got the update after a few log in issues (took about 90 minutes uninstall reinstall) looks like I only lost my gems and arena currency. Although I wasn't to happy that when I finally got the release the current event is down to the last day and now the events down to the last day and the event won't even update. I still have the arena issues too.

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  • james hawkins

    Im still having most if not all these issues

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  • BIGGYPINES

    Still having issues with my allies list and in arena fights

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  • Mikeevoy

    I still have all of the issues listed.

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  • Testy Tony

    I’m almost back to normal. I’m only missing my Allies. I receive a few tokens from those that can give them, but I can’t give my Allies their tokens since I can’t see them.

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  • Tony Luzzi

    Testy Tony  I didn't know John Cena played this game.

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  • BIGGYPINES

    I just noticed my green energy is not refilling properly It went up from 0 to 46 in in 9 hours It hasn't really been giving me green energy energy since the 2nd

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  • Tony Luzzi

    BIGGYPINES 0-46 in 9 hours is accurate.  Club energy should be 1 every 12 minutes.  9*60/12=45. Normal Energy is double that, 1 every 6 minutes.

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  • BIGGYPINES

    Ok thanks tony i thought it was faster before. Its moving normal on green energy but today is the first day since the switch over that i have been getting green energy

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  • Ringo76

    My energy is back to normal but the Allies list is still half empty with ones that haven't updated?

    So like with the Arena it's split into two.

    But the characters tokens aren't refreshing daily, it's annoying when you only have one character you can update (Esther Basket) and have been unable to do so for 4 days now.

    And notifications are still buggy as usual, only get half the alerts of energy or arena battles.

    But these have never been fixed

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  • Shawn Collins

    I'm am having all these issues, deleted app and reinstalled, no change. Also, two game crashes after accepting daily rewards resulted in loss of said rewards. Thank you for your help.

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  • Testy Tony

    This morning, I can’t seem to login. I’m stuck on the Poking Server screen. I’ve tried multiple times and left it on for a while and nothing happens. I can’t get in.

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  • GEORGE COLE

    Similar to Testy Tony I also cannot get past the Poking Server screen. Wasn't able to participate in the current event at all either. Kind of a bummer.

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  • Testy Tony

    After a few hours, I’m in. Still missing Allies.

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  • Testy Tony

    It looks like it’s tripping again. I’m stuck on the Poking Server screen.

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  • BIGGYPINES

    Im also stuck on poking server tried several times to get in over 2 hours

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  • james hawkins

    Also stuck on poking

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  • Oliver

    I still haven’t received the update - do I need to submit a support ticket for this??

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  • Testy Tony

    It looks like everything finally came back. My Allies are finally visible. Unfortunately all of the progress I made during all this craziness has been reset back to before the day of the update. Every character I upgraded during this fiasco is back to where they were before the update. All the money and tokens earned during this time was lost, so it’s like I hadn’t played all that time. I don’t know how far back they rolled back, but it’s kind of a ways back as the characters I had been working on had lost a lot of progress. Most noticeable was Double Heather who I had almost completed her junk level 7 to max, but now I’m missing 3 junk slots with almost no progress on those 3 slots. During this mess, I managed to complete her and maxed her out, but now I’m way back in her progress. I had her at Max Power level 2900, but she’s now 2620. She lost a lot. Others I lost progress on were Barney Bunny, Stung Steve, Fryin’ Ryan, Gassy Gus, Butchered Butch & Shark Attack Zack. Barney lost a star level and all the rest lost Token progression. 

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  • Mikeevoy

    Still missing everything, day 4 of not being able to do anything in game.

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  • BIGGYPINES

    Still my allies are not restored i want them back but i dont want to reset and loose all the work i have put in since the server switch over.

    What are you and your team going to do about this?

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  • Aaron (Former GPK Producer)

    BIGGYPINES how many allies are in your current list? If you send your info + user id to customer support, I'm sure we can get you sorted out.

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  • Testy Tony

    Well, it looks like I’m locked out again due to being stuck on the Poking Server screen. Bad timing for that to happen.

     

    Edit: Just got in and I lost everything again! Characters, allies, achievements, etc. Good gawd, people!

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  • BIGGYPINES

    My list says maxed out at 46 but only 2 show up. I sent out info to customer service.

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  • Mad Mike

    Just added this to another post, but wanted to add it here.

    While I seem to have gotten most of my progress back, I am still having issues.

    1) Nuts/Dolts Fights not resetting: since I got my progress back, none of the fights I complete are resetting back to (5) preventing me from getting further Tokens from those battles.

    2) Allies issues: as others have reported I'm not getting coins from any allies, but also while I can see the names of all of my allies, about 3/4 of them permenantly say "SENT" and if I click on them I get a message saying "Additional information about this player is currently unavailable. It will return as our systems update."

    3) Inbox count seems to be broken: my Inbox has a number on it, even while empty. This problem is not new, but it seems much more frequent now.

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  • DeathByRain

    All my characters were completely maxed out. They got reset to the beginning today.

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